faqs

How do our balloons do outdoors?

We will always consult with you about your event (the details of where balloons are going, what the direct sunlight situation is, the flow of your party, the length of your event, etc.) so we can ensure a smooth installation and event. We also have this guidance on being outdoors with your balloons:

Direct Sunlight/Heat: Heat and balloons are not best friends, however, we do everything in our power to ensure your balloons will last as long as possible!

For helium balloons, we recommend placing them in shaded areas, away from anything sharp that could poke them (the direct sun can cause the balloon to expand beyond its limit and pop - but not a good kind of pop). If you have a helium Confetti balloon (a clear jumbo filled with confetti) please note that they can become cloudy if left outside in the direct sun.

For air-filled installations, we recommend having them installed in shaded areas that will not experience direct sunlight. We will provide guidance on the best color choices to use outside (the darker the balloon, the more likely it is to pop!). You may experience a pop or two if your event is mid-day in the direct sun. This is normal and should not impact the overall construction and presentation of the garland.

Wind: We use double the recommended weight in our hand-made weights on your helium balloons. However, that does not mean they can withstand extra strong winds! If you experience strong winds, we recommend taking your Babaloonz helium balloons inside.

For air-filled installations outdoors, we secure in multiple spots to ensure the garland does not go anywhere. However, strong gusts of wind can shift things on the garland slightly.

Refund Policy

No refunds on deposits, but any deposits made can be credited towards your next balloon installation. You have 8 months from your original deposit date to reschedule. You can transfer your deposit to another date within 8 months from the cancellation date with the same or similar style.

What kind of balloons do you use?

We use the highest quality 100% organic + 100% biodegradable latex balloons.

Can I pick up my balloons?

Yes, our balloon studio is located at 5430 Executive Pl Ste 1c, Jackson, MS 39206. Keep in mind that only inflated balloons are available for a pick up. Some designs are way too big to be picked up, so they are only sold with a delivery.

Give us a call at +1 601-706-9010 to find out more information about the designs that can be picked up.